Contact Us

Talk to the team at Cardhousesout Herncross

Whether you're planning your first visit to our offline poker venue or organising a private poker event, we're here to help. Our team knows the poker room, card lounge, and restaurant inside out, and we respond to enquiries during venue opening hours.

Contact details & enquiry form

Phone

Call us for immediate assistance with table reservations or event bookings.

+61 423 581 974

Available during venue opening hours. Best for urgent enquiries about tonight's poker games or table availability.

Email

Email us for detailed enquiries, private poker event proposals, or feedback.

[email protected]

We aim to respond within one business day. Include your preferred date and number of guests for event enquiries.

Visit

Find us in the heart of Sydney, close to public transport and parking.

Level 1, 123 Crown Street, Sydney NSW 2010, Australia

Street address with level and postcode. Wheelchair accessible entrance.

Get directions

Enquiry form

Tell us what you need, and we'll get back to you with the right information.

Visit planning & access

Location

Cardhousesout Herncross is located on Crown Street, a short walk from Oxford Street and the CBD. Look for the Cardhousesout Herncross sign above the entrance.

Level 1, 123 Crown Street, Sydney NSW 2010, Australia
Open in Google Maps

Transport

The venue is easily accessible by train, bus, or car.

  • Nearest train station: Museum Station (5-minute walk).
  • Bus routes along Oxford Street and Crown Street.
  • Limited street parking; paid parking garages nearby.

Accessibility

We welcome all guests and aim to make the venue comfortable for everyone.

  • Wheelchair accessible entrance and lift to Level 1.
  • Accessible restroom available.
  • Please contact us in advance if you have specific needs.

Opening hours & response times

Venue Hours

Our poker room and card lounge are open seven days a week.

Monday–Thursday
4pm–12am
Friday–Saturday
4pm–2am
Sunday
2pm–10pm
Restaurant service
Begins at 5pm daily

Hours are subject to change. Please call ahead for public holiday trading.

Response Times

We respond to all enquiries as quickly as possible.

  • Phone: immediate during opening hours.
  • Email: within one business day.
  • Form submissions: within one business day.

Enquiry guidance & policies

What to include

To help us respond quickly, please include key details in your enquiry.

  • For table reservations: preferred date, time, number of players.
  • For poker events: event type, expected guests, and any special requests.
  • For restaurant bookings: party size and dietary requirements.

Age policy

Cardhousesout Herncross is a 21+ venue in line with our house policy. Valid photo ID is required for entry. This applies to the poker room, card lounge, and restaurant.

Responsible play

We encourage a balanced, social approach to poker at our venue. Our team is trained to support responsible play. Please speak to a staff member if you have any concerns.

Ready to play

Plan your visit

Join us for a night of real poker, great food, and premium hospitality in the heart of Sydney. Reserve a poker table or enquire about a private poker event. Our team is ready to help you make the most of your visit.